Ooops we are sorry you experienced that. 

Please note that the charge per recipient for SMS is 160 characters, any message beyond 160 characters is 2 SMS per recipient. You can see the number of characters and number of SMS per recipient below the box where the message is typed. Refer to the picture below


If you were still charged unfairly, kindly contact us on 0541509394 or create a ticket and we would get back to you.