Dear customer, there are two reasons why you might not be able to log into your account.
- Incorrect phone number or password.
- Your phone number not activated.
Kindly note that an activation code is always sent to your phone number after signing up.
If you try logging in and you get "Phone number not activated" as the feedback, kindly send an email to firstname.lastname@example.org stating your issue and the number you used to sign up for us to help you activate your phone number for you.
If you try logging in and you get "Incorrect phone number or passwrod" as the feedback, you can click here to reset your password.